Lifecycle

Support Lifecycle

The MontaVista support life cycle defines the duration of support customers receive as MontaVista products move through their life cycle.

Product Support Schedule

All MontaVista product subscribers can sign up for annually renewable Core Support packages. Core Support is available in five separate tiers, ranging from Standard to Dedicated Engineering Services (DES) support, and covers all support activities, including email and phone-based support, as well as access to the MontaVista Zone.

New MontaVista customers are eligible to sign up for Core Support for any of the editions listed in the table below as long as they purchase during the General Availability (GA) phase listed below.  Once the standard life cycle has completed, MontaVista products enter into their Long Term Maintenance (LTM) phase of their lifecycle.

Customers have the option to extend the maintenance of a product by purchasing Long Term Maintenance. The Long Term Maintenance phase of a product life cycle typically last for 5 years and then End of Lifes (EOL).  Once the LTM phase has ended customers still have options to extend the maintenance of a product, using our Extended Long Term Maintenance (ELTM) services, please ask your salesperson for details.

Product Lifecycle Status

Edition Version Status Effective Date
CEE 3.1 EOL Jun 2013
CGE 3.1 ELTM Feb 2014
Pro 3.1 ELTM Feb 2013
CGE 4.0/4.0.1 ELTM Sep 2015
Pro 4.0/4.0.1 ELTM Feb 2015
Mobilinux 4.0/4.0.2 ELTM Mar 2011
Mobilinux 4.1 EOL Mar 2014
CGE 5.0/5.1 ELTM Sep 2019
Mobilinux 5.0 ELTM Dec 2014
Pro 5.0 ELTM Nov 2017
MVL 6.0 ELTM Aug 2019
CGE 6.0 LTM Mar 2017
CGE 7.0 LTM Aug 2019
CGX 2.0 GA Mar 2016
CGX 2.2 GA Apr 2017
CGX 2.4 GA Jul 2018
CGX 2.6 GA Jul 2019

Features

  • Core Support – support, tools, maintenance, upgrades
  • LTM (Optional) - tools, maintenance (support not included)
  • GA – General Availability
  • EOS – End of Sale – last day to sell standard product
  • LTM – Long Term Maintenance – when LTM starts
  • ELTM – Extended Long Term Support – LTM is extended to the EOL period to Sustain product lifetime
  • EOL – End of Life – when product is retired