Lifecycle

Support Lifecycle

The MontaVista support life cycle defines the duration of support customers receive as MontaVista products move through their life cycle.

Product Support Schedule

All MontaVista product subscribers can sign up for annually renewable Core Support packages. Core Support is available in five separate tiers, ranging from Standard to Dedicated Engineering Services (DES) support, and covers all support activities, including email and phone-based support, as well as access to the MontaVista Zone.

New MontaVista customers are eligible to sign up for Core Support for any of the editions listed in the table below as long as they purchase during the General Availability (GA) phase listed below. Once the standard life cycle has completed, MontaVista products enter into their Long Term Maintenance (LTM) phase of their lifecycle.

Customers have the option to extend the maintenance of a product by purchasing Long Term Maintenance. The Long Term Maintenance phase of a product life cycle typically last for 5 years and then End of Lifes (EOL). Once the LTM phase has ended customers still have options to extend the maintenance of a product, ask your salesperson for details.

Product Lifestyle Status

Edition Version Status Effective Date
CEE 3.1 EOL June 2013
CGE 3.1 EOL February 2014
Pro 3.1 EOL February 2013
CGE 4.0 EOL September 2015
Mobilinux 4.0 EOL March 2011
Pro 4.0 EOL February 2015
Mobilinux 4.1 EOL March 2014
CGE 5.0 EOL January 2011
Mobilinux 5.0 EOL December 2014
Pro 5.0 EOL November 2017
CGE 5.1 LTM September 2014
MVL 6.0 LTM August 2014
CGE 6.0 LTM March 2017
CGE 7.0 GA August 2014
CGX 2.0 GA March 2016
CGX 2.2 GA April 2017

Features

  • Core Support – support, tools, maintenance, upgrades
  • LTM (Optional) - tools, maintenance (support not included)
  • GA – General Availability
  • EOS – End of Sale – last day to sell standard product
  • LTM – Long Term Maintenance – when LTM starts
  • EOL – End of Life – when product is retired